Accommodating User-Group Characteristics to Improve the Acceptance of Executive Information Systems - State of the Art and User-Interface Components for Up Close and Personalized Configuration

In executive information systems (EIS) design, where idiosyncratic users must often be considered, understanding users and their preferences is important. Since user interfaces are a highly visible EIS component, they are an important lever for their acceptance. To accommodate executives' growing range of user preferences, this article develops building blocks for the user-interface to make "up close and personalized" EIS possible. As this work represents a first step in a larger research project, we conduct a multidisciplinary literature review on how the EIS design process can accommodate user preferences, thus improving EIS acceptance with the "right" user interface. Based on three findings regarding their design, we propose building blocks for user-interface design covering three clusters of components: information presentation, dialog control, and predefined functions. Finally, we incorporate their components in an EIS prototype to start evaluating our proposal's utility.